Warranty Terms & Conditions
Thank you for choosing Gadget Flex for your electronics gadget needs. We take pride in the quality and performance of our products, and we stand behind them with the following warranty terms and conditions:
Warranty Coverage:
- All electronics gadgets purchased from Gadget Flex come with a limited warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use conditions.
Warranty Claims:
- To file a warranty claim, contact our customer support team at help@gadgetflex.lk or through our Contact Form within the warranty period. You will be asked to provide proof of purchase and describe the issue in detail.
Warranty Exclusions:
The warranty does not cover:
- Damage resulting from misuse, abuse, or improper handling of the product.
- Unauthorized modifications or repairs.
- Normal wear and tear, cosmetic damage, or scratches.
- Damage caused by accidents, acts of nature (e.g., floods, earthquakes), or power surges.
- Products not purchased directly from Gadget Flex.
Warranty Repairs or Replacements:
- Upon verifying your warranty claim, we will, at our discretion, repair the product, replace it with an equivalent or better model, or issue a refund for the original purchase price. The decision will be based on the nature of the issue and product availability.
Warranty Transferability:
- This warranty is not transferable and is only applicable to the original purchaser.
Return Policy:
- For information on our return policy, please refer to our Return Policy Page.
Customer Responsibilities:
- To maintain warranty coverage, customers are responsible for following the product’s care and usage instructions. Failure to do so may void the warranty.
Customer Responsibilities:
- To maintain warranty coverage, customers are responsible for following the product’s care and usage instructions. Failure to do so may void the warranty.
By making a purchase from Gadget Flex, you acknowledge that you have read, understood, and agreed to these warranty terms and conditions.
Contact Us
For warranty-related inquiries or to file a warranty claim, please feel free to contact us at:
- Email: help@gadgetflex.lk
- Our website: gadgetflex.lk
- Phone number: 0777445227